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To setup your email account, please use the following:

Email Account Setup On Your Computer
In order to use email with your account, you first need to configure your email settings (and those of your users) to send and receive email. Please note that your email software must support the ability to have more than one POP3 or APOP email account.

Setup Outlook & Outlook Express
Any email software can be used to send/retrieve your email. The instructions on this page are specific to Outlook & Outlook Express but can be used as a tutorial for setting up your specific email software. For directions on other email software programs, please consult your software’s documentation.

Start your Outlook software
Under the Menu option "Tools" select "Accounts..." - some versions of Outlook have "settings" instead of Accounts.

  1. The "Internet Accounts" popup window is displayed.
  2. Click the "Add" button then "Mail..."
  3. The "Internet Connection Wizard" popup window will be displayed. In this window enter the name that will be displayed in the "from" field when you send an email to someone. Then click the "Next" button.
  4. In the Internet Email Address window enter your email address. This is the address of the account you are setting up. See figure below. Then click "Next".
  5. The "Email Server Names" window is then shown. Set the incoming mail option box to POP3.
  6. Your incoming mail server is your domain name without the www.
  7. The outgoing mail (SMTP) server must be set to your internet service providers SMTP server information – make sure to use the “my outgoing mail server requires authentication” and then in setting use “log on using” and your ISP’s username & password - or you can also try your domain name without the www as the smtp server. Then click "Next".
  8. In the "Internet Mail Logon" window enter your email account name (user name) and your password – which were provided by us.
  9. If you would like your software to remember your password click on "Remember password".
  10. Make sure that the Secure Password Authentication box is not checked. Then click "Next"
  11. Make sure that the "Leave a copy of message on server" is not checked as well.
  12. Click the "Finish" button. Your email software is now setup.
  13. Please quit your email program and relaunch it to activate the new settings - then click on send/receive to check your email account.

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